Wall Street Firms Rebuild Amid Reminders of Tragedy
By MICHAEL SICONOLFI
Staff Reporter of THE WALL STREET JOURNAL
March 8, 2002
IT'S 8 A.M. on Wall Street, and people toting briefcases are bustling out
of subways and into high-rise office buildings. Streets are clean, shops are
starting to open, and there's no acrid odor or smoke in the air.
Walk a bit closer to the World Trade Center site, though, and the routine
begins to blur. Barriers prevent pedestrian traffic. An American flag drapes
an adjacent building. Rescue workers continue their round-the-clock search
for the dead.
Such are the contradictions six months after terrorists tore a hole in New
York's financial district.
In one sense, Wall Street is digging itself out. Merrill Lynch & Co.
executives have returned to the company's headquarters, a stone's throw from
ground zero. Stock exchanges and financial firms in the area -- shuttered
for four days in September -- have expanded offsite backup systems in case
of another catastrophe. Stock markets are rising.
But the recovery is coming in fits and starts. Numbers tell one story: Just
17% of the 137,919 employees displaced by the attacks have returned,
according to TenantWise.com, an online real-estate broker. Some Wall
Street firms have moved far from Wall Street -- Lehman Brothers Holdings
Inc., once a neighbor of Merrill Lynch in the World Financial Center complex
across the street from the Twin Towers, has relocated nearly two-thirds of
its 6,400 headquarters employees to midtown Manhattan. All told, firms based
in downtown New York have moved nearly 30% of their employees, many
permanently, outside the city.
The impact of the personal tragedy is impossible to quantify. Nowhere is
that more evident than at four financial firms with offices in the World
Trade Center that were among the most devastated in the destruction. It's
these firms -- Cantor Fitzgerald LP, Fred Alger Management Inc., Sandler
O'Neill & Partners and Keefe, Bruyette & Woods Inc. -- whose victims
accounted for nearly one-third of the 2,830 who died at the Twin Towers on
Sept. 11 -- where the healing has been hardest.
In the immediate aftermath of the attacks, Wall Street pulled together.
Jefferies Group Inc. donated $6.5 million, its trading revenues and
commissions generated on Oct. 11, to firms, including Sandler O'Neill. Cisco
Systems Inc. rewired Cantor Fitzgerald's makeshift offices in New Jersey,
sending equipment and crews without any talk of the cost. And Merrill
brought Sandler O'Neill and Keefe Bruyette into the group of securities
firms distributing a stock offering for Allied Capital Corp. on Sept. 24.
"I felt like I was standing in the soup line," recalls John Duffy, Keefe's
chairman. "We were grateful for what we got, but we didn't want to be
there."
Now, the adrenaline rush that pushed employees to carry on amid such tumult
has long since ebbed. As Billy Joel sang in "New York State of Mind": It
comes down to reality. And these days, that means competing in a tough
business in the harshest business environment in years. So even as financial
firms have pulled themselves up -- and in many cases, managed to perform
remarkably well -- there are constant reminders of Sept. 11.
Many employees simply can't talk about what happened. A phrase will trigger
memories of a lost colleague. Some have stashed away pictures of associates
who were victims, unable for now to deal with the pain. And at Merrill and
other firms with offices still abutting the former trade center, there is
the constant pall of what happened that sunny late-summer morning. They need
more than blinds on their windows to shut it all out.
But make no mistake: Wall Street is rebuilding. As spring approaches, there
are new beginnings. On Monday, Alger Management will move into new offices
about 2-1/2 miles north, near Union Square. And at ground zero, two
temporary memorials will be unveiled: a 45,000-pound bronze sculpture
retrieved from the World Trade Center plaza and a sculpture of light
consisting of two columns resembling the Twin Towers.